Claim Management Solutions
HOMEOUR SOLUTIONS
Delivering Efficient Claims Services
We are committed to ensure smooth and efficient claim services for our clients.Our Turn Around Time (TAT) for Claims Settlement
5 working day
90%
of casesOur claims paid to Malaysia Market in FY 2021/22
RM270
MOur major flood statistic for Malaysia
2021 Great December Flood
RM350
M2017 Flood
RM28
M2014 Flood
RM54
MOur claims paid to International Market in FY 2021/22
RM219
MOur major large loss statistic for International
2021 Europe Flood
RM59
M2018 Typhoon Jebi
RM179
M2011 Thailand Flood
RM297
MOur claims paid to Malaysia Market in FY 2021/22
RM270
MOur major flood statistic for Malaysia
RM202.3
M2021 Great December Flood
RM350
M2017 Flood
RM28
M2014 Flood
RM54
MOur claims paid to International Market in FY 2021/22
RM219
MOur major large loss statistic for International
RM9.2
B2021 Europe Flood
RM59
M2018 Typhoon Jebi
RM179
M2011 Thailand Flood
RM297
MOur Turn Around Time (TAT) for Claims Settlement
5
working day90%
of casesOur Claims Digitilisation Journey
To Provide Best Claims ExperienceOur Claims Digitilisation JourneyTo Provide Best Claims Experience
We combine personalised service with innovative digital tools to provide our clients with a seamless claims experience.
1
2010 - Centralised processing system for Facultative, Voluntary Cession and Auto Facultative claims
2
2020 - Automated process for Claim Market Update
3
2022 - Digitised the claim process using the ACORD Standards.
4
2023 and beyond - Continous exploration on Artificial Intelligence for Claims Analytic1
2
3
4
GET IN TOUCH
Contact Person
For any enquiries, kindly contact the following:
Norfidah AbdullahSenior Vice President , Head of Retrocession and ClaimsT: +603 - 2096 8188E: norfidah@malaysian-re.com.my
Md Lazim II @ Mohd AfizalVice President , RetrocessionT: +603 - 2096 7108E: md.lazim@malaysian-re.com.my
Tan Joke BoeyVice President , ClaimsT: +603 - 2096 7070E: joke.boey@malaysian-re.com.my
MNRB Group
MNRB Group